About Troinet

We Bring Innovation to Your Business

Troinet is a leading provider of secure, reliable and efficient outsourced IT services. We bring innovation to your business. Our projects are complex, but not for us. We ensure quality, promptness and economic efficiency, plus the choice of technologies. These factors make Troinet a strong team, which always delivers on time every time. We are based in New York City but work across the East Cost for on-site services, and work across the US for remote-based services, delivering secure and resilient connections to your business through our well-managed cloud infrastructure.

Let's write your story

You’re a small business owner, and you are looking for IT support. You want to grow your business, but you don’t want to pay the high costs of having a full-time IT staff. You want someone who will take care of your computers when they break, and keep them running smoothly for you. You want to make sure that your internet and phone lines are working properly, and that backups are always ready in case of emergencies.

Today's solutions, tomorrow's opportunities

Here’s why businesses depend on Troinet for IT services and support:

Dedicated IT experts- experienced consultants and engineers that function as an extension of your business.
24/7 assistance – responsive IT support whenever you need help.
Creative technology solutions – customizing platforms and infrastructures with our clients in mind.
Partnerships – working with the forefathers of the business; Microsoft, Cisco, and Apple.
Innovation – working with new and exciting technology and business partners to provide the most current solutions.

Technology services from Troinet are designed, created, and implemented all within the United States. We are an NYC-based company that believes in keeping jobs in America. Our team is comprised of a group of forward-thinking individuals who strive for excellence through creating a better business using technology.

Our Mission

Our mission is to accomplish our clients’ business goals through a range of innovative, cost-effective outsourced IT services and solutions.

Our Values

Our Team

The Leadership Team of Troinet is led by professionals who have decades of experience and in-depth knowledge of Network Infrastructures and ROI in the process of business and Network Technology.

We work closely together and closely with our customers – sharing a genuine interest in their growth and well-being. We work as a team, both with each other and with our customers – and we measure our success as a team, both by our customers’ successes and the relationships we continue to build both inside and outside of Troinet.

Wayne Roye is the Founder of Troinet, a privately held Technology Consulting Firm based in New York City. Their goal is to help companies make better decisions around technology. They provide C-Level management services from strategic planning, project management, implementation, down to hands-on technical services. “We do not see problems, we only see solutions.” Wayne has been a student of Business, Leadership, and Technology for over 20 years.

He is an active board member on his local Chamber of Commerce, previously heading its Technology Committee, and is a former member of the Economic Development Center Business Council.

Past Board Member of Eden II for Autistic Children. Wayne is also the recipient of Crain’s New York Business “Forty under 40” award, MWBE Recognition Award, and the Best for NYC Award.

He holds a Bachelor’s degree in Engineering Science, with a minor in Computer Science. He is certified as an MCSE, CCNA, VOIP Specialist and Architect, CCA, CCA, and CCSP.

When Wayne is not chasing his children, he likes to take his 10K run to unwind. He has a loving family that made him give up his BMW 750il and motorcycle. But they let him keep the TV remote, the controller to the PlayStation, and his comic books.

In the news:

Troinet Receives First-Ever Award for Small Business Excellence

Michael Marino is an enthusiastic IT professional who places a strong focus on the customer experience and maintaining a high level of communication with the customers. He enjoys overcoming new obstacles and learning new technologies – all while maintaining a view of the “overall picture” in order to best recommend, design, and implement new solutions.

He believes in establishing a strong team in order to better achieve a bigger goal – believing that “Doing it right the 1st time” is paramount to success. A foundation built on collaboration and trust helps reinforce the structure of teamwork. He also likes to approach situations with a “business first” focus that promotes the idea of IT as an investment to generate revenue, not a cost.

Michael received his Bachelor’s of Science in Networking and Communications management, and holds several other industry and vendor specific certifications.

In his free time, Michael is an avid musician – classically trained at a young age, it is his ultimate “retreat” from time to time. When he’s not making music, he enjoys spending his time with his wife and dog – frequently visiting parks and boardwalk’s around the NYC area.

Additional Team Members

We would also like to recognize our Field Technicians, Helpdesk Technicians, our Office Staff and the Sales Team that are not listed here.

We work like we're a part of your team

The truth is most products and services offered by IT companies are the same. Sure, some agencies have a hidden gem or two in their toolbox, but few offer any great competitive advantages. The difference Troinet brings is the people. We become a part of your team.

Over the years, our success has been based on meaningful relationships and the support we provide to our clients. Our team asks the right questions to determine which products and services best suit your specific technology needs. We listen and interact with our clients on a business level, we don’t talk in “geek speak”. Our solutions not only meet your current requirements, but are capable of growing with your business. The one thing we strive for is to provide innovation to the business world.

Here’s why so many businesses depend on Troinet for IT services and support:

Our dedicated IT experts – experienced consultants and engineers that function as an extension of your business.
Our 24/7 assistance – responsive IT support whenever you need help.
Our creative technology solutions – customizing platforms and infrastructures with our clients in mind.
Our Partnerships – working with the forefathers of the business; Microsoft, Cisco, and Apple.
Our Innovation – working with new and exciting technology and business partners to provide the most current solutions.

Technology services from Troinet are designed, created, and implemented all within the United States. We are an NYC based company that believes in keeping jobs in America.

Our team is comprised of a group of forward-thinking individuals who strive for excellence by creating a better business using technology.

Working with us can solve several problems at once, such as:

Server Maintenance – Save 15+ hours on maintenance per month by cutting physical servers in half.

Cost – Reducing costs by choosing the right plan.

Collaboration – Increased productivity because employees can attach documents and do video conferencing as well as instant messaging.

Why Troinet?

We are a relationship-based, rather than a transactional IT Company.

We get it. IT is a complicated headache for most businesses. When IT functions well, it’s unnoticed. When it doesn’t, its crippling impact on business is all too visible.

Most Information Technology company’s say the same thing. We at Troinet have not become one of the leading recommended information technology management company’s in New York by coming in and changing your existing software/hardware etc.

For nearly 15 years, Troinet has partnered up with small to large size companies helping them think differently about technology. We are passionate about improving business processes and creating a solution. We’ve helped business owners recognize that Technology shouldn’t be a burden but rather a business asset that can deliver significant returns on IT investments, how you may ask? By joining the Troinet team you now have a multitude of IT resource’s available at your fingertips.

Along the way, we’ve built a reputation as an innovative thought leader whose technical expertise, personal client service and trusted partnership separate us from the competition. Troinet meets with the owner(s), Management & staff to learn your goals, functions and vision for your company’s future. By learning more than just your existing setup, we come up with a Business solution plan to leverage your technology with the lowest cost available.

Our team focuses on delivering comprehensive, user-friendly IT solutions that work, so our valued clients can focus on growing their business and bottom line. Our goal is that your team, technology & process grow together with minimal frustration. Here are some of the ways we can help:

All facets of IT & Business Training
Strategic IT planning – develop an IT roadmap that aligns with your business’s long term goals and objectives
Full technical support – leverage our comprehensive suite of IT products and services to meet any business need
Improved efficiency and productivity – gain a competitive edge with sophisticated technology solutions, like Cloud infrastructures, that help you work smarter, save more and go further
24/7 IT support – our team of highly trained technical experts are available 24/7, to ensure there’s never an interruption in your services
Product discounts – benefit financially from our strong IT industry links

Every business owner knows what they want. Troinet knows what business owner’s need. That’s what separates us at Troinet from the other IT companies.

If you’ve had your fill of managing IT order takers, contact Troinet to discuss our strategic approach to business partnership.

History

Established in 1998.

Our journey began back in 1998 after recognizing that most businesses viewed information technology as a burden or costly liability, rather than a valuable business asset. We set off on a mission to awaken small to mid-size companies to the notion that technology can be leveraged to enhance performance and as a result lead to a significant return on investment. Hence the name, TROI-Total Return on Investment.

Over the years, our success has had as much to do with fostering meaningfull, long term relationships with our clients as it had to do with IT. Our team spends a considerable amount of time listening to and interacting with clients as well as asking the right questions to determine which products and services best suit your specific technology needs. In the end, our solutions not only meet your current requirements but are scalable, efficientuser-friendly and most of all,cost-effective.

Facebook

By connecting to and liking to our Facebook page, you'll be able to engage, interact and communicate with us right inside the convenience of your account.