Network Support Services

Network Support Services

Network Support Services is the key for your business to stay connected to your customers, team members, and stakeholders.

Whether you need distribution switches, installing access switches, our network support specialists are ready to help with any problem you have.

As a certified partner of Cisco, our mission at Troinet’s is to provide reliable network outsourcing, monitoring, support, and management for businesses.

We provide IT network support, monitoring, and management for businesses paired with high quality customer service and repair solutions.

Benefits of Network Support

Building the foundation for community.

IT Network Support is a layer that ensures you stay always on and always connected. As a network IT provider, we work closely with you so you will enjoy the benefits of connectivity and productivity without compromising security.

Avoid data loss

Losing your files is not fun at all. It can take a lot of time to get all of them back, and some of them may be gone forever. With IT network support you will be able to keep your data safe, which means you will never have to worry about losing information again due to natural disasters, cyberthreats, or human errors.

Reduce downtime

You can’t afford to deal with network downtime, because it’s a loss of productivity and a huge load on your IT department. Proactive IT network support is a must.

Simplify troubleshooting, focus on production.

Network management is one of the most complex elements of maintaining a business and keeping data secure. Offloading it to an experienced company will make sure you can focus on production.

Network Support Features

Get the Right Network Solutions

Customized Network Setup

Well-designed network infrastructure is a core strategy of successful businesses. It will support your business-critical applications, ensure security, improve response time and overall performance of your enterprise. You’ll want to work with someone who can deploy, maintain and enhance network capabilities as needs change.

Qualified Router and Firewall

You might think that routers and firewalls are just for big businesses, but that’s not true. A small business with a few computers will be just as vulnerable as the biggest corporation in the world if it does not take security seriously. Routers and firewalls are gateways to the internet.

Comes with Business Continuity Plan

A business continuity plan is a comprehensive strategy for short-term management of a disaster, and long term recovery of the organization. Without a good plan, the organization will be unable to recover from a disaster.

It includes plans for:

  • Identifying and protecting your critical data
  • Physically protecting your facility from threats such as fire, flood, theft, and terrorism
  • Providing alternate processing site(s) if your primary location becomes unavailable
  • Providing alternate communications methods if you must relocate your workforce
  • Restoring key functionality in the event of a disaster or major outage

99.99% Uptime Guarantee

Network infrastructure is critical. If your network goes down, almost nothing else matters. No one will care how good your content is if they can’t access it.

Ready to get started? Contact us

Your company is only as good as its ability to communicate and distribute information and data. Success is not a series of random experiments, but a well-planned system geared for business challenges.

Network Support Documentation

Getting Started with Network Services

Top Problems Related to IT Networks

There are many problems in IT networking that you need to be aware of. The problems can be categorized in different ways. One way is based on the angle you take to look at the problem, for example, understanding them or solving them. A second way is based on the impact that they have on your business. The third way is based on the source of the problem, these are – hardware, disk drive, software, and human errors. Here are the top network problems that businesses need to regularly address

Networks are Crucial for Today's Businesses

Connecting your business to the internet or to a network is crucial for operations. On top of that, a business owner must count security, up-time and efficiency as top priorities.

Network design involves the architecture including the ISP, gateways, core, access, and end devices. We help set-up your modems, routers, switches, access points, and end devices (mobiles, tablets, PC’s, control systems, industry printers, VOIP’s).

We provide planning, design, solution-building, scheduling, resource management and implementation of various network build outs; from new buildings to renovations. Industry best practices and top-of-the-line products are our specialization.

Our expertise includes working on issues ranging from server, network, and IP phone-related issues to keep the client’s tech environment stable. Also acting as administrators that monitor settings using the Simple Network Management Protocol (SNMP).

The Anatomy of a Great IT Network

The anatomy of a great IT network is based on three things: (1) The technology; (2) The business model; (3) The culture. Overall, if you want to make a great IT network, you will need to give up some control. But if you give up control, you will need to take responsibility. The best networks are run by people who understand this paradox.

Network Solution Concepts

Technology Partners

Cisco, Citrix, AWS, Meraki, Datto, VMWare, Microsoft, and more

Our IT Network Services

Custom Network Infrastructure

We design and implement custom network infrastructure so your business will run smoothly by outsourcing your network IT support. Learn more.

Wave 2 Wireless Solutions

Connect even more devices with access points that can handle over 60 simultaneous connections each, extend your WiFi reach to hard-to-reach areas, achieve a speed of up to 2.5Gbps, and limit guest access without compromising network security

Cloud Solutions

Double your revenue, reduce capital expenditures, and mobilize your workforce with Cloud Computing. We can help you transition your business to the cloud so your team can be productive anywhere, anytime and in any device.

Voice Design and Implementation

Make your business run smoothly by outsourcing your help desk support. Provide services such as troubleshooting or technical support to end-users who need assistance.

Physical Security Design and Implementation

Make your business run smoothly by outsourcing your help desk support. Provide services such as troubleshooting or technical support to end-users who need assistance.

Project Management

Every project needs management. A system, team, or individual who will have the eye on every detail, from origin to fulfillment. Need to connect networks in an office or building? We can get things done and realize your objectives.

We know you’ve already got enough on your plate at work, so we like to keep it simple and allow you to accurately forecast your expenses. So kick back, relax, and let us handle the nagging IT tasks that are irritating you and distracting you from your job duties. Outsource!

All Features

Faster WiFi

We are committed to providing exceptional customer service through a team of skilled technicians, who are trained at regular intervals to ensure that your company enjoys steady, secure, and fast WiFi connection. The team is made up of experienced professionals with extensive expertise. From networking, client-side support, to server side support, we got you covered.

Basic IT Training

We provide basic training for your IT staff. This is an important part of our service. Our approach is unique because we offer customized courses so our clients learn how to do their job better with less frustration. You get more value from IT investment. It helps the staff become more effective in their careers.

Troubleshooting and repair

IT troubleshooting is the process of identifying and resolving malfunctions in electrical or mechanical systems. The process is a systematic method of finding the source of the problem, based on known symptoms, previous experience, analysis of returned product, or other sources. IT troubleshooting is used for all kinds of technical issues, including computer hardware and software problems, network, server, and “culture” problems. Culture problems include practices, known or unknown to the company, which are contributory to the problem.

Take the Next Step (Don't Remove Bottom)