Outsourced IT Support in NY & NJ
About Us
Outsource your IT stuff to us, whether by units or the entire department. We provide IT services for businesses in New York and New Jersey for more than 15 years.
Outsource to Us
- Network Monitoring
- Phone Support
- Desktop Helpdesk
- IT Infrastructure Maintenance
- Servers
- Whole IT Department
- Managed IT
- IT Staff
- Other IT
HQ
New York
1412 Richmond Road, Staten Island, NY 10304
New Jersey
Outsourced IT for Small and Medium-Sized Businesses
Our goal at Troinet is to be the IT outsourcing partner of our clients so they can enjoy stable systems, lower maintenance costs, more uptime, more time for core business, and less worry.
Benefits of Troinet's Outsourced IT
Focus on your core business – entrust your IT services in whole or in part to the hands of professionals. Don’t spread yourself too thinly and compromise the quality of your business. Outsource those complex IT today and regain your focus on your expertise.
Save money – reduce costs that usually go to capital expenses, training, and maintenance.
Save time – precious time is spent in planning, purchasing, and maintaining IT elements such as routers, devices, servers, software, and cabling. Free up your resources and devote them to building your product and service instead.
Strong Scalability Opportunities – starting a business may demand scaling up in due time, or an existing business may need to scale down. Worry no more on your IT if we can scale up or scale down for you in no time.
Mitigate the risks of obsolete technologies and mindset– Outsourcing IT allows you to access the experts’ knowledge on the latest security updates and technologies. You also save precious time and money because the decisions they make around technology are informed by the wealth of their previous experience and other clients.
24/7 Proactive IT Support
Our goal is to make a difference for your business with our 24/7 customer service. Our team of engineers, professionals, and helpdesk staff have extensive experiences and are ready to support you. This means your problems can be solved immediately. Your customers can’t afford the next day or next week. Offer better solutions than your competition. Get a free IT assessment.
Don't Lose Business
When your IT is down such as your internet, devices, or printers, that means certain operations are also down. That means losing customers or trust, which ultimately translates to losing money. Many of our clients, such as in healthcare, are offering services in the middle of the night, and having a 24/7 IT support simply makes the difference. Get a complimentary consultation.
Satisfy Your Customers
If you are able to connect or help your customers immediately, rather than “tomorrow or next week,” it sends a clear message that you are you proactively committed for them. You gain positive perception and more likely to gain more referrals.
Stay up-to-date with security
Security breaches will cost you huge fines and brand reputation that are substantial enough for lasting and permanent damages. IT elements such as networks, servers, and devices are the most prone to cyber security attacks. Investing in a dedicated team of IT to update, scan, and maintain their security is cannot be underemphasized. Get a free security assessment.
Get a Quote Today
Please complete the form below and we will get back to you shortly. You may also give us a call at 718-761-2780 or book a complimentary consultation.
What IT Service Would You Like to Outsource?
Troinet's Refer-and-Win Program
Refer a company that needs our tech services and win an Amazon gift card! Learn more.
Our Technology Partners
Does your business use the tools above? Our team of experts can provide you with support, maintenance, and advice. Request free consultation.
IT Services
WHAT IT SERVICES CAN BE OUTSOURCED?
Network Monitoring & Management
Outsource your network monitoring and support to us. Our team of network professionals can help you with all kinds of network needs such as design, implementation, security, maintenance & support.
Save time by leaving it to the experts. Save money by hiring a full-team capacity without hiring full-time in-house. Prevent bad business reputation by strengthening security against hacking, ransomware, data theft, and other risks.
- 24/7 Uptime Monitoring
- Disk Monitoring
- Memory Monitoring
- CPU Temperature Monitoring
- Webroot Antivirus Protection
- Updates Ran Every Week
- Disk Health Monitoring
- Network Health Monitoring
Your network is a critical component of your business. A glitch to your data or an issue with connectivity can affect your customer experience, revenue and even your reputation. Ensure uptime, consider upgrades or find solutions with our network support.
Telephone Support
Housing, training and maintaining a phone support may cost you an arm and a leg. Outsource your phone support to us and focus more on your core business.
Tech Support
We can help you provide technical assistance and maintenance for you or your customers to all computer systems and hardware.
IT Helpdesk
Make your business run smoothly by outsourcing your IT help desk support. Provide services such as troubleshooting or technical support to end-users who need assistance.
- Help Desk Call
- Office 365 Issues
- Printing Issues
- Antivirus Issues
- Slow Computer Problems
- PC Tune-Ups
- Blue Screens
- Any PC problem you can think of. We’ll fix it.
Healthcare IT Support
You can outsource the IT needs of your healthcare services to us that are aimed to enhance operations, communications, security, and compliance.
You can outsource to us the set-up of your remote work infrastructure for your business so you and your staff can work safely and remotely. We can set-up cloud solutions or remote work resources so you can continue getting in touch with your customers online.
What is Outsourced IT?
IT Outsourcing is a business strategy where you entrust certain operations to the hands of professionals so you can focus on your core business. It’s about hiring experts to maintain your technology ranging from internet systems, phones, servers, help desk, desktop and device maintenance, and more.
Many business owners compromise the quality of their services by overspreading themselves to so many areas of the business. What they could lose is the focus and deeper touch to the customer.
Yes, many businesses today cannot operate without computers, internet, and other IT stuff, but you don’t need to succumb to the temptation to manage everything on your own. You’ll end up overspending or burning out! As you grow, you need Outsourced IT services to maintain the quality of your business.
OUR SERVICE AREAS
We have offices in New York and New Jersey so we can be closer to you for your IT needs!
New York
- Staten Island
- Brooklyn, NY
- Astoria, Queens
- Bronx, NY
- New York City
New Jersey
- Bridgewater
- Clifton
- East Brunswick
- Edison
- Hoboken
- Jersey City
- Montclair
- Morristown
- Newark
- Parsippany
- Piscataway
- Somerset
- Wayne
Area not listed? Contact us to see how we can service you.
FEATURES OF OUR OUTSOURCED IT
Consultation
We provide complimentary consultation so you can right start. We don’t just sell you with products or solutions. We adopt the best IT practice which is to get a profound understanding first of your business. We observe your workflow and culture and recommend the best IT solutions to maximize your income.
Onsite
We have a team of experts and engineers that can give services physically in your premises or office when you need it.
Remote
We provide remote IT services so we can connect and fix your computer or network from a remote location. This can result into a faster and more cost-efficient result.
Efficient Ticket System
We use a professional ticketing system to give you speed, accuracy, accessibility, and ease. Here you can see your previous tickets or history, and experience prioritization.
Fit for Small Business
We know by heart the IT needs of small businesses. We provide IT support that are specially-crafted and packaged for your budget and needs.
Preventive Maintenance
Instead of waiting to solve your IT problems, we come and prevent them from taking place through IT Maintenance service – a proactive approach for your operations.
OUR OUTSOURCED IT EXPERTISE
- Monitoring
- Technology Management
- Managed Services & Remote Support
- Infrastructure Support Services
- Help Desk Support
- Data Protection & Data Backups
- Remote Connectivity and Mobility Solutions
- Business Continuity & Disaster Recovery Plans
- Server & Desktop Virtualization
- We are Office 365 Experts. We are a Microsoft Certified Re-seller of Office 365
- Audits & Assessments
- Security
- Strategic Technology Consulting
- HAAS
- Hosting / Internet / Cloud Services
- Procurement Services
THINGS TO CONSIDER FOR OUTSOURED IT PROVIDERS
There are important factors to look for when a business considers an IT Support provider. Finding the right managed service provider (MSP) for outsourced IT is one of the most important tasks for a business to do. These are several things to ask and consider, and all should be a priority to keep your business’ safe and secure.
- Location: A geographically-close IT support company means faster response times, and zero to less transportation costs.
- Pricing: Flat Rate or Per Hour
- Language: Some companies would consider outsourcing across the globe, but you should consider language for a better communication.
- Rount-the-clock service times
- Response Time
Know how to begin or manage your relationship with an Outsourced IT Support provider. Look for someone that can help you form and identify your goals. A good outsourced IT provider builds your IT outsourcing strategy around your goals. Here’s a helpful guide from CCS.
About Us
When you’re overwhelmed with technology issues at work, it can be difficult to stay motivated. You might feel like you can’t focus on your business because you’re too busy troubleshooting. That’s where we come in.
Our experts serve as your IT team or extension of your existing department. You focus on bigger issues and leave the tech stuff to us.
Let us be your IT company.
We have been servicing businesses in New York and New Jersey for more than 15 years.
We offer full support starting from consultation, design, implementation, and maintenance.
To speak with our business solutions advisor, call us at 718-761-2780.
Please complete the form below and we will get back to you shortly. You may also give us a call at 718-761-2780 or book a complimentary consultation.
