Managed IT Services

Managed IT services is the handling, monitoring, and maintenance of key IT assets of a company by a third party for an agreed service free.

It is ideal for business that want to:

  • focus their resources on their expertise;
  • reduce expenses in capital expenditure and hiring full-time staff;
  • scale the business easily;
  • dedicate resources in preventing problems from happening;

Technology has become an integral part of every business. This makes it important for businesses have a solid and reliable IT support team.

While many businesses have their own in-house teams, it’s better to consider know some unique aspects of Managed IT Services.

Benefits of Managed IT


Starting and running a business is stressful. It requires a huge commitment. Many emotions are involved: excitement, fear, disappointment, and satisfaction. On top of that, you have bills to pay, people to manage, systems to oversee.

(1) Access to competent knowledge

The most important factor to success, however, is knowledge. You need the right knowledge to succeed. 

Managed IT enables an entrepreneur owner to immediately access and integrate competent technological knowledge towards business success.

Managed IT providers have specialized expertise with technology, business setup and working environments. This allows you to solve problems faster and better. The best way to solve the problem is to address the root cause, and this can only be achieved when the team has deep knowledge of issues at hand.

(2) Diverse skillset

Managed IT providers, as an entity, have invested over the years in a diverse set of skills and tools. They generally have to make sure that these are of good quality in order to stand the test of time. With a good range of skillsets and tools, you need not to worry whenever a wider range of IT issues do challenge your business.

Managed IT gives your team access to a diverse set of quality skills and tools.

(3) Improves bottomline

Managed IT improves your profits by avoiding huge capital expenditures. Making huge buying decisions is often financially catastrophic for businesses especially those without profound experiences with the nuances. Some examples include overspending on servers, devices, or buying devices with incompatible or inferior specs. With Managed IT, you don’t have to worry in making the wrong financial move.

(4) Transformational experience

Transformational experience is one that allows your business to improve in all related aspects. It is the opposite of transactional or break-fix set up which only focuses in repairs without looking beyond the technical issues such as the maintenance, cultural, infrastructure, and organization aspects of technology. Managed IT looks on these to effect a holistic kind of improvement.

Key Features

Flat Rate Fee

Instead of IT being reactive to customer pains, flat-rate IT helps prevent problems from happening in the first place. It empowers us to seek and share in your success. The more seamless and continuous are your operations, the lower will be the total service costs. Learn how flat rate IT can help your company grow

Low Monthly Fee

Low monthly IT service that provides continuous value? Troienet provides just that. We believe that exclusive IT solutions combined with friendly pricing, great support, and extensive technology coverage are the keys to providing excellent IT services of any kind. Since 1998, we have been providing managed network services, including phones, printers, software, and even IT financing. 

Expert Management

With years of hands-on experience, Troinet experts manage your IT systems. Network engineers keep your systems running smoothly. They tailor solutions to suit your unique hardware and software needs.

Greater productivity. Get more done.​

Imagine if you had an organized and consistent network of people who help you achieve every goal – no more tangled cables, tasks and routers, – because managed IT has your back. This is what managed IT offers.

Free IT Assessment

Instead of IT being reactive to customer pains, flat-rate IT helps prevent problems from happening in the first place. It empowers us to seek and share in your success. The more seamless and continuous are your operations, the lower will be the total service costs.

After-hours IT support

After-hours IT support is someone that responds to your urgent IT needs and takes care of basic computer maintenance tasks for your business when everyone is done for the day. They can also specialize in responding to emergency situations, most of them still perform the same basic functions as your regular IT support team. When the days get really busy at work, it can be hard to say goodbye to your other important personal commitments. Our managed IT team offers this kind of after-hours IT support.

Reduce downtime

Transform your business into a lean powerhouse while saving both time and money. Managed IT eliminates expensive inefficiencies that slow down business and offers continuous, high-quality services via a single point of access. It will ensure that critical applications and resources are kept operating at peak performance and that hardware and software vulnerabilities are promptly resolved.

More for less​

A revolution in the way you consume IT services, Troinet’s managed IT services let you get more for less. Our network of service technicians and data center facilities are backed by a low-cost, predictable monthly pricing model. All managed IT service plans come with 24×7 support and an extensive range of value-added services that bring complete peace of mind to your IT requirements.

Better focus

When things go south at work, it can be hard to figure out how to fix it. Managed IT helps you focus on the important issues and deal with minor issues as they arise. Troinet has experienced real-world solutions for software bugs, network outages, hardware problems and other problems common at companies today. Our knowledge allow us to spot problems before they become big problems.


Managed IT means using technology to keep your business running efficiently and cost-effectively. You may be surprised by how little it costs and what an improvement in quality you’re likely to experience. Hiring full-time employees can cost you more in the long run because they will cost more such as in terms of equipments, insurance and training.

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