It has been my pleasure to partner with Troinet. Their staff is always there to care for our IT needs, no matter the time of day. They are always available to resolve any problem. Our company is very reliant on our IT network and I have never had a concern with the ability of their staff. I highly recommend Troinet!
Top notch customer service, cost effective solutions, and knowledgeable technicians are just some of the many reasons why we continue to use and overwhelmingly recommend Troinet.
Troinet provides superior technical support. From the simplest to the most complex problems – each is handled with patience, resolved effectively, and in a timely manner. I can envision nothing but success for our business because we are partners with Troinet.
Upon the suggestion of Troinet’s IT consultants we are currently utilizing various programs that aid our staff in minimizing the time needed to complete time consuming administrative tasks.
Most importantly, Troinet has provided reliable technical support regardless of their busy schedule, they have always been able to give us valuable consultation guidance at the most critical moments.
I was hired at St. Raymond’s in September of 2002 as their Director of Technology. At the time we had approximately 15 computers in the entire building; with a dial up Internet connection, and no network whatsoever.
In September of 2003, the Administration of St. Raymond Elementary School, along with myself, decided to hire Troi-Net for ALL of our technology needs at the school. Our Middle States documented goal was to become a pioneer in the uses of technology within the Archdiocese of New York. We certainly made the right decision.
Through the last six years, Troi-Net has helped us to create and maintain a true 21st century school with over 200 networked PC’s, Three servers, 15 laser printers, interschool email, over ten smartboards, and many other various peripherals. They created a network that allows everyone to share ideas, information, files, media, and a wealth of other resources.
Since the implementation of this technology, our ITBS state test scores have risen in Math and Reading by an average of one whole grade level. This holds true for all grades K-8.
The days of blackboards, textbooks, pen, & paper are slowly fading away. Students of today need to be kinesthetically motivated and educated through the various uses of technology. Troi-Net has made this OUR reality. Their level of professionalism and customer satisfaction cannot compare to other companies in their field. Whether it is a trivial problem, or a major situation, their technical support staff handles everything and everyone equally with human interaction. This is so important in today’s automated world.
The bottom line is, without Troi-Net, we would not be the 21st century school that we are today! Thanks Troi-Net!
Troi-net has been maintaining our network and servicing our IT needs for the past 3 years. The staff is very competent and responsive to any issues that arise. They can help us remotely and in person to solve any problems. They also installed a VOIP 3com phone system which has improved our telecommunications dramatically. I have found them to be pleasant, resourceful, and patient in all my dealings with them.