As we enter 2023, hybrid work environments are becoming the new norm, blurring the lines between in-office and remote work. To ensure a smooth transition and successful implementation, businesses need reliable and comprehensive hybrid IT support.
At our IT company, we understand the unique challenges and benefits of hybrid work environments. We specialize in providing hybrid IT support, including strategies to optimize productivity, reduce costs, and improve collaboration, as well as addressing potential threats and challenges.
Fake Stimulus Phishing
Fake emails are being sent to employees purporting to be from human resource departments requesting documents such as proof of vaccination or booster cards. The email then links targets to a fake sign-in page where cyber-criminals gather username and passwords.
Zoom bombing is when a video conference, usually via Zoom, is “bombed” or hijacked by unwanted insertion of materials such as defamatory signs and obscene materials.
Bandwidth fluctuation could occur because of poor wireless reception, high internal network load, improper router location/settings, or malware.
Heavier Reliance on End-Point Protection
Remote work may put overemphasis on end-point protection on endpoints such as desktop workstations, laptops, and mobile devices.
Temporary parameters of VPN
A VPN basically provides privacy, security and anonymity by concealing your ISP/online activity from the prying eyes of your internet service provider (ISP), hackers, and even the government. However, the parameters it provides could be temporary.
DNS requests expose internet use
DNS involves querying a public database (the DNS). One might be tempted to assume that there are privacy implications, but the identity of the nodes querying the DNS are not public. However, the amount of information exposed to authoritative servers have the potential to be exposed to eavesdroppers. In order to prevent eavesdropping, DNS transactions should be encrypted and authenticated.
Challenges of Hybrid Environment
Communication and Training
Multiple Portals May Lead to Confusion
Complex Security Requirements
Network Access Issues
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Hybrid Workplace Best Practices
A successful hybrid workplace is not just about having top-of-the-line technological solutions. It is also about implementing best practices. Here are some of them:
1. Establish Clear Communication Channels
One of the most critical elements of a successful hybrid workplace is clear communication. With employees working in different locations, it’s essential to establish communication channels that everyone can access. This may include regular team meetings, instant messaging apps, or project management software. It’s also essential to set expectations around response times and communication etiquette to avoid any confusion.
2. Prioritize Team Building and Collaboration
Remote work can be isolating, and it’s crucial to prioritize team building and collaboration in a hybrid workplace. This may include regular team-building activities, virtual coffee breaks, or opportunities for cross-functional collaboration. It’s also essential to ensure that remote workers have access to the same resources and tools as in-office employees to avoid any barriers to collaboration.
3. Create a Flexible Work Schedule
4. Provide Support and Training for Remote Workers
5. Foster a Culture of Trust and Accountability
What is a cloud? We hear the term used in conversations every day. It is a popular discussion in every industry from IT to telecom to consumer goods brands. What does cloud mean for organizations?
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