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IT Outsourcing in NYC

IT is the backbone of every business.

In NYC, businesses have to deal with two things: (a) the fast-evolving nature of IT; and (b) the fast-paced business environment.

Businesses whose only focus is their business may find IT draining in terms of money and time. Thus, outsourcing IT in NYC is a popular and wise step.

In this article, we will share:

  • The pros and cons of IT outsourcing in NYC
  • An outsourced IT company in NYC
  • Key service areas

 

the Benefits of IT Outsourcing in NYC

Outsourcing IT in NYC has various benefits for your business which touches all aspects of business, including financial, operational, experiential. Here are the top benefits of outsourcing IT:

1. Cost Reductions

Outsourcing IT can lower costs through scalable and flexible pricing, and avoiding the costs associated with an in-house IT department such as salaries, benefits, and expensive equipment.

Companies have reported a total savings of up to 50% savings in their expenses.

2. Improved Efficiency and Streamlined Operations

Outsourcing allows internal teams, particularly developers, to focus on tasks that directly advance core business objectives rather than being occupied with IT support. This can lead to resource optimization. 

By entrusting complex IT details like patch management and malware detection to an external provider, businesses can streamline their operations. By working with a single vendor for end-to-end support, you can improve your focus and productivity.

3. Cost Reductions

A study reveals that a good quality service provider not only improves productivity and reduces cost but also improves company image. If the system is down for too long, a company loses revenue, which eventually impacts the company’s reputation.

Also, when customers see that you offer 24/7 helpdesk support, your NYC-based business will convey a professional image of reliability.

Implementing innovative IT solutions gives clients the impression that your business embraces modern advancements, making you an attractive service provider and boosting your reputation as a forward-thinking organization.

4. Lower Capital Expenditure

IT outsourcing in New York City lowers capital expenditure (CapEx). MSPs (Managed Service Providers) maintain updated tools so you don’t have to, eliminating the need to spend on legacy systems.

However, a business may incur hidden costs if the scope of work is incorrect and there is a lack of training. That’s why a well-experienced MSP offering initial assessments, training, and support is important.

5. Preventive Maintenance

To improve savings, outsourced IT providers perform preventive maintenance, which prevents problems before they arise.

In case problems do arise, you can expect that a skilled professional will be dispatched to your office. 

6. Access to expertise and specialized skills

Outsourcing allows you to access a broader and diverse range of technical skills and expertise, without the need for in-house investment or hiring additional staff.

Outsourcing firms have technical professionals equipped to work immediately, eliminating the time spent on staff training.

7. Accelerates Your Digital Transformation

By working with an external IT provider, you can focus on core competencies, allowing you to integrate technology seamlessly.

As a result, you can respond faster to market changes, improve operational efficiency, and serve customers better, ultimately achieving sustainable growth in the digital age.

8. 24/7 helpdesk support

An external provider allows you to access immediate helpdesk support in times of emergencies. Whether you are facing a software malfunction, a hardware failure, or connectivity issues, having an outsourced IT provider means you won’t have to struggle alone. Instead, you get assistance from knowledgeable professionals who can troubleshoot and guide you to minimize downtime and restore operations efficiently. This opens the door to reducing disruptions and maintaining business continuity.

10. Predictable Monthly Rates

Outsourced IT typically sets fixed monthly rates which are predictable and won’t get you overboard. You may fix your budget and the provider can commit a certain service level for an entire duration with no surprises and no hidden fees.

Fixed pricing model eliminates the risk that is inherent with hourly IT Support model which may cost you high. A fixed rate is ideal for small and medium-sized business owners.

What You Can Outsource

Managed IT Services

Complete management of IT systems

Helpdesk Services

Fast and reliable IT support

Cybersecurity Services

Protection against cyber threats

Cloud Management Services

Support for cloud infrastructure

IT Procurement

Expert advice on technology investments

Network Support

Ensuring network operation and efficiency

Business Continuity Services

Planning for and recovering from disruptions

IT Consulting

Guidance on IT infrastructure management

Software Development

Custom software solutions and development

Technical Implementation

Onsite technical project deployment

Work From Home Support

Ensuring IT support for remote employees

Types of Outsourcing Services

Backup Services

In this digital age, protecting your data is more important than ever. This is why IT backup services are important. These services safeguard your information from loss from fortuitous events such as natural disasters, cyberattacks, employee failure, or hardware failure.

Backup services invest and maintain data centers so your data is securely stored in multiple locations and can easily be recovered when needed. Getting backup services not only protects your valuable data but also gives you peace of mind knowing that you are prepared for untoward incidents that could compromise your data.

Cybersecurity Services and Security Center

External IT providers can deliver cybersecurity services and establish security centers. They can deliver specialized cybersecurity services. In today’s digital landscape, having a robust cybersecurity is crucial.

Businesses are increasingly turning to outsourced IT providers to enhance their cybersecurity strategies. These providers not only deliver specialized cybersecurity services tailored to the unique needs of each organization, but they also establish security operation centers (SOCs) that monitor and protect sensitive information around the clock. By partnering with trusted outsourced IT experts, companies can safeguard their data from evolving cyber threats, ensuring a secure environment for their operations and peace of mind for their stakeholders. Investing in outsourced IT cybersecurity services is a proactive step towards a stronger defense against cyberattacks in an ever-evolving technological world.

What clients say

The response time of the Troinet team is amazing! During the storm (Isaias), our Eltingville office lost most of its power for several days... Troinet worked quickly to get our server up and running and we were able to use the power we had to connect to our scheduling software.
Richmond Dental
Dentist Clinic in New York City
We've been working with Troinet for many years now and they've provided us with really exceptional services and support with our technology needs here in school.
Patrice Griffin
Director in EL Haynes Public Charter School
Troinet implemented a cost-effective network that has revamped our computers practice of managing pertinent business documents.
Sandy Krueger
CEO, Staten Island Board of Realtors

IT Support in New York?

Call us at 718-761-2780

At Troinet, we believe that our end goal is not just to solve your technological needs but to ensure they don’t occur at all. With decades of experience in the IT field, we know what technologies and processes will resolve your IT problems or prevent them together. 

Our team of professionals can provide you with a range of solutions and continued proactive support from network and infrastructure support, system administration, technology evaluation and integration, data backup and recovery plans, disaster protection tactics to help minimize expensive support.