Outsourced IT Support NYC – Trusted IT Services by Troinet

IT is the backbone of businesses, but the fast-paced environment in NYC makes it difficult to maintain its infrastructure.

Moreover, it can drain your finances and time. That’s why businesses are resorting to outsourced IT support.

Our NY-based outsourced IT services help businesses in Manhattan, Long Island, Brooklyn and other areas reduce IT costs, save time, and get 24/7 access to latest technologies – all wrapped in one package.

In this article, you’ll explore the benefits of IT outsourcing, which parts of your business can be outsourced, and a recommended go-to IT partner for businesses in the NYC area.

the Benefits of IT Outsourcing in NYC

Outsourcing your IT offers various advantages for your business, including enhanced finances, streamlined operations, and an improved overall experience.

Here are the top benefits that businesses enjoy:

Cost Reductions

A study reveals that a good quality service provider not only improves productivity and reduces cost but also improves company image.

If the system is down for too long, a company loses revenue, which eventually impacts the company’s image.

To further improve savings, outsourced IT providers work so that problems are prevented before they even arise, known as preventive maintenance.

In case problems do arise, you can expect that a skilled professional will be dispatched to your office. 

Another advantage of IT outsourcing in New York City comes in the form of lowering capital expenditure (CapEx). Providers may offer better-maintained and updated tools so you don’t have to. You may also eliminate outdated and expensive legacy systems, as most providers would assist you with cloud solutions serivces.

However, a business may end up inccuring hidden costs if the scope of work is incorrect and there is a lack of training. That’s why at Troinet, we first conduct initial assessments, and after the deal is closed, we also offer complementary training and support.

Improved Company Image

Data breaches and IT failures can damage your reputation in just one blink of an eye.

Outsourcing IT support ensures that your business IT infrastructure is reliable. 

An optimized performance fosters trust with clients by demonstrating to them your commitment to reliability and efficiency.

For example, when customers see that you offer 24/7 helpdesk support, your NYC-based business will convey a professional image of reliability.

Implementing innovative IT solutions gives clients the impression that your business embraces modern advancements, making you an attractive service provider and boosting your reputation as a forward-thinking organization.

IT outsourcing accelerates your digital transformation

By entrusting certain business functions to an external IT provider, your organization can focus on core competencies.

This strategic approach accelerates the implementation of digital solutions and allows companies to integrate innovative technologies more seamlessly.

As a result, businesses can respond more quickly to market changes, improve operational efficiency, and better serve their customers, ultimately achieving sustainable growth in the digital age.

24/7 helpdesk support

An external provider allows you to access immediate helpdesk support in times of emergencies. Whether you are facing a software malfunction, a hardware failure, or connectivity issues, having an outsourced IT provider means you won’t have to struggle alone. Instead, you get assistance from knowledgeable professionals who can troubleshoot and guide you to minimize downtime and restore operations efficiently. This opens the door to reducing disruptions and maintaining business continuity.

Access to Wider IT Expertise

Outsourcing your IT also offers your business access to a diverse range of technical experts. By collaborating with experts in the fields of cybersecurity and cloud computing, your organization leverages their skills and experience.

Ultimately, partnering with an external IT service provider helps ensure that your business stays competitive in a rapidly evolving technological landscape.

With a wide array of technical experts on staff, we can provide solutions that are tailored to your specific needs and budget. Whether you require help maintaining your existing IT infrastructure or need assistance planning your next upgrade or migration, our experts Pro have the answers you need.

Fixed monthly rates

Outsourced IT typically sets fixed monthly rates which are predictable and won’t get you overboard. You may fix your budget and the provider can commit a certain service level for an entire duration with no surprises and no hidden fees.

Fixed pricing model eliminates the risk that is inherent with hourly IT Support model which may cost you high. A fixed rate is ideal for small and medium-sized business owners.

What You Can Outsource

In today’s fast-paced and dynamic business environment, IT Support should be yours for the asking. IT Support means having a reliable partner in helping you make more intelligent decisions and someone who can be there right away to solve IT problems.

At Troinet, we support IT departments of small and medium businesses with over 20 years of experience in the industry. We offer complete packaged and customized IT Support at very competitive prices. Because we understand that each company is different, we tailor every solution to suit your specific requirements.

We aim to minimize interruptions to your day-to-day business operations and provide solutions that will protect your investment and get your business working at optimum performance.

IT Consulting

IT Consulting in New York City is the best way to meet complex business goals and client-specific business needs. Troinet provides trendsetting IT Consulting services using the latest technology and best practices to deliver IT solutions. Troinet provides business network engineers who provide fast, high-quality IT Consulting for small businesses. Service counts among our core competencies. We can provide such quick and effective services because we do not keep clients waiting or fall behind on projects.

Managed Services​

Managed Services in New York is a professionalization of IT management. It combines business skills and technical knowledge to provide benefits to the user. This type of management means that instead of an employee managing the whole of a business, an information technology team manages and handles specific tasks.

As a Managed Service Provider in New York, Troinet offers a layer of coaching, support, and network technology that many large software companies lack. This combination of services provides a valuable service for local small businesses struggling with the idea of starting or renovating their IT systems.

The team at Troinet understands that our clients are busy running businesses and don’t have the time for IT issues. Therefore, unlike other IT support companies, we want to offer a service that cuts down on your business downtime as much as possible. That is why we are proud to say that we have a 24/7 emergency response available. We provide you with peace of mind knowing that someone is there to help you fix it and get your business back up and running again if something goes wrong.

Network Services

Troinet is the leading provider of Managed Network Services based in New York City. We provide network and infrastructure services to public and private entities around the country. Our team of highly trained experts has years of hands-on experience and has established deep client relationships. Among other things, we help you take advantage of new technologies. 

We provide IT Networking from design, implementation up to the management stages. We ensure a seamless network by continuously monitoring and upgrading network system resources.

We helped expand our client’s businesses by assisting them to gain more exposure and grow their business globally. We offer our services at highly competitive prices. Contact us at 718-761-2780 to get a quote.

Cyber Security Solutions

Cybersecurity is a threat to all companies and individuals. You want to make sure that you are protected. We all want to be safe and secure online, but there is no way around it unless you integrate security tools and monitor your networks. As a business owner, your network is likely to be the biggest target for potential attacks. Cybercriminals can use sensitive data within your network to infiltrate and attack your business.

Troinet provides cybersecurity solutions in New York. Our team of cybersecurity experts has a wealth of knowledge and experience behind them, allowing them to help you from your very first consultation through your deployment. We work with brands such as Sophos and Meraki. Our consultants are highly trained and qualified and take pride in our ability to provide an array of services that ensure your business’s cybersecurity requirements are taken care of from day one.

VOIP Phone Services

VOIP Phone Services – Scalable, flexible, affordable: VoIP services are easily the most reliable and cost-effective way for businesses to connect with customers. If your clients can’t reach you, they can’t do business with you! Troinet is a provider of VoIP solutions, including feature-rich soft switches and VoIP gateways that support industry standards. We also provide exceptional onsite installation to ensure a smooth transition into the cloud. Our cloud VoIP solution allows you to place, route, transfer, or receive calls from virtually anywhere in the world.

Types of Outsourcing Services

Backup Services

In this digital age, protecting your data is more important than ever. This is why IT backup services are important. These services safeguard your information from loss from fortuitous events such as natural disasters, cyberattacks, employee failure, or hardware failure.

Backup services invest and maintain data centers so your data is securely stored in multiple locations and can easily be recovered when needed. Getting backup services not only protects your valuable data but also gives you peace of mind knowing that you are prepared for untoward incidents that could compromise your data.

Cybersecurity Services and Security Center

External IT providers can deliver cybersecurity services and establish security centers. They can deliver specialized cybersecurity services. In today’s digital landscape, having a robust cybersecurity is crucial.

Businesses are increasingly turning to outsourced IT providers to enhance their cybersecurity strategies. These providers not only deliver specialized cybersecurity services tailored to the unique needs of each organization, but they also establish security operation centers (SOCs) that monitor and protect sensitive information around the clock. By partnering with trusted outsourced IT experts, companies can safeguard their data from evolving cyber threats, ensuring a secure environment for their operations and peace of mind for their stakeholders. Investing in outsourced IT cybersecurity services is a proactive step towards a stronger defense against cyberattacks in an ever-evolving technological world.

What clients say

The response time of the Troinet team is amazing! During the storm (Isaias), our Eltingville office lost most of its power for several days... Troinet worked quickly to get our server up and running and we were able to use the power we had to connect to our scheduling software.
Richmond Dental
Dentist Clinic in New York City
We've been working with Troinet for many years now and they've provided us with really exceptional services and support with our technology needs here in school.
Patrice Griffin
Director in EL Haynes Public Charter School
Troinet implemented a cost-effective network that has revamped our computers practice of managing pertinent business documents.
Sandy Krueger
CEO, Staten Island Board of Realtors

IT Support in New York?

Call us at 718-761-2780

At Troinet, we believe that our end goal is not just to solve your technological needs but to ensure they don’t occur at all. With decades of experience in the IT field, we know what technologies and processes will resolve your IT problems or prevent them together. 

Our team of professionals can provide you with a range of solutions and continued proactive support from network and infrastructure support, system administration, technology evaluation and integration, data backup and recovery plans, disaster protection tactics to help minimize expensive support.