Our Clients and Partners
Troinet worked quickly
The response time of the Troinet team is amazing! During the most recent storm (Isaias), our Eltingville office lost most of its power for several days. Our server connection was initially lost and we were in a panic! Troinet worked quickly to get our server up and running and we were able to use the power we had to connect to our scheduling software. This permitted us to contact our patients and alert them of our situation and reschedule their appointments. Troinet sets the standard in efficient, responsive, and professional customer service!
Helpful, Seamless
The team has been quite helpful during the COVID-19 Lockdown. They have allowed the process of working from home seamless.
It has been almost 2 years since I first joined Troinet and I am always glad that I made that decision. I get to work with an awesome family. Our mantra has always been to provide excellent customer service to our clients. In the core of every decision is the well-being of our clients. Cheers to more years of service!
Very professional, focused
Wayne is very professional in his approach and focused on the customer experience.
Excellent service. Great ownership.
Quality and responsiveness
TroiNet has always been about quality and fast responsiveness, I have always appreciated Wayne and the team for that. The aim is to provide the customer with the best resources they need while keeping the overhead cost down. Definitely a good value for any small organization struggling with technology support operations.
Making people feel good
I’ve worked for Troinet for almost 8 years now and can attest to the level of detail and consideration that goes into decision-making. The emphasis has always been on the customer experience…not just fixing issues. It’s about relationships and making people feel good while you have their best interests in mind.
Positive review: Professionalism, Quality, Responsiveness, Value
I have dealt with Troinet for over 10 years . They can solve any problem presented to them and are always available upon call. I could not give a higher recommendation than an educator’s form of rating. Troinet receives an A+ .
⭐⭐⭐⭐⭐ Positive: Professionalism, Quality, Responsiveness, Value
⭐⭐⭐⭐⭐
A company of values
Troinet is a great company that I have been working with for more than a year now. Its core values, namely: (1) customer experience as #1, (2) solution-driven-ness, (3) timeliness, etc., are always held up faithfully. The team is always willing to help clients and each other whenever needed. Troinet is always on top of their game – a true pleasure to work with!
Has wealth of knowledge
Troinet has a wealth of knowledge and employees that will go out of their way to provide you with Network Security, Firewall, technical support, and many of your other needs. I highly recommend them.
