Phone and VOIP Support IN NY & NJ

About Us

Our mission is to provide phone and VOIP support for our clients. We have been providing phone support for businesses in New York and New Jersey for more than 15 years.

Our Phone & VOIP Support

HQ

New York

1412 Richmond Road, Staten Island, NY 10304

New Jersey

3600 Route 66 Shore Crossings, Neptune, NJ 07753

Phone Systems for Small and Medium-Sized Businesses

We provide VOIP Services for Small Businesses in New York (including Staten Island, Long Island, Greater New York City), and New Jersey​

Benefits of Troinet's VOIP Phone Support

A fast and effective VoIP communication service produces successful communication and business.

VoIP is an acronym for Voice Over Internet Protocol, which means that it’s a phone service that uses the internet.

Reduce clutter and inefficiencies. Our VOIP and Phone Systems help you get rid of the useless desk phone you currently have and makes it possible to communicate from anywhere.

Take calls from anywhere. Because VoIP is hosted over the Internet, employees can place and receive calls from anywhere, any time on any mobile device with Internet Access.

Use in any device. Broader access allows employees to keep in touch with any mobile device and allows them to share documents and data. The mobile device becomes the office phone. Any mobile device with an Internet connection will connect anyone to the team.

Save money. VoIP reduces maintenance expenses because there is no complex infrastructure that requires heavy maintenance. Your phone bills will also be less costly. Saves time because it’s easier to use, and troubleshoot.

New Communication. Productivity will increase because employees can attach documents and do video conferencing as well as instant messaging.

Seamless Integration

Integration of devices allows employees to accomplish more in less time because they can access e-mail, voicemail, texts, and faxes all on one device using one application

24/7 Proactive IT Support

Our goal is to make a difference for your business with our 24/7 customer service. Our team of engineers, professionals, and helpdesk staff have extensive experiences and are ready to support you. This means your problems can be solved immediately. Your customers can’t afford the next day or next week. Offer better solutions than your competition. Get a free IT assessment.

Don't Lose Business

When your IT is down such as your internet, devices, or printers, that means certain operations are also down. That means losing customers or trust, which ultimately translates to losing money. Many of our clients, such as in healthcare, are offering services in the middle of the night, and having a 24/7 IT support simply makes the difference. Get a complimentary consultation.

Satisfy Your Customers

If you are able to connect or help your customers immediately, rather than “tomorrow or next week,” it sends a clear message that you are you proactively committed for them. You gain positive perception and more likely to gain more referrals.

Stay up-to-date with security

Security breaches will cost you huge fines and brand reputation that are substantial enough for lasting and permanent damages. IT elements such as networks, servers, and devices are the most prone to cyber security attacks. Investing in a dedicated team of IT to update, scan, and maintain their security is cannot be underemphasized. Get a free security assessment.

Get a Quote Today

Please complete the form below and we will get back to you shortly. You may also give us a call at 718-761-2780 or book a complimentary consultation.

What IT Service do you need?

Troinet's Refer-and-Win Program

Refer a company that needs our tech services and win an Amazon gift card! Learn more.

Our Technology Partners

Does your business use the tools above? Our team of experts can provide you with support, maintenance, and advice. Request free consultation.

IT Services

Troinet Testimonials

5/5

OUR SERVICE AREAS

We have offices in New York and New Jersey so we can be closer to you for your IT needs!

New York

  • Staten Island 
  • Brooklyn, NY
  • Astoria, Queens
  • Bronx, NY
  • New York City

New Jersey

  • Bridgewater
  • Clifton
  • East Brunswick
  • Edison
  • Hoboken
  • Jersey City
  • Montclair
  • Morristown
  • Newark
  • Parsippany
  • Piscataway
  • Somerset
  • Wayne

Area not listed? Contact us to see how we can service you.

Improved Communication leads to Increased Productivity and Profitability

How VoIP Phones Could Transform Your Business

Imagine answering a call that comes into the office without actually sitting in the office. If you are out to lunch, sitting at home, or working from a hotel room in another state, you can still work as if you are sitting in your office. 

This is possible with VoIP. VoIP, or Voice over Internet Protocol, allows you to answer calls remotely with your smart phone, laptop or mobile device. If your company still relies on the ancient phone services, it is missing the benefits of VoIP, and it is costing you. We investigated the three most talked about benefits of VoIP.

Easier Communication Increases Profitability

Your business requires collaboration, teamwork, and consistent communication. With VoIP, you communicate on one single data network, rather than having separate networks for each different business task, making communication easier than ever. VoIP transforms your business’ communications. See our PDF ebook below.

Improved Productivity Leads to More Success

VoIP helps your employees communicate faster and easier so that productivity levels rise in your office and your business becomes even more successful.

Your company saves serious cash

Your company neither needs buckets of cash to implement VoIP nor extensive knowledge about technology to reap the rewards of the system. You have been preparing for VoIP already; you just don’t know it yet.

If you can answer your smartphone, make a phone call, instant message, or video chat, you can VoIP. VoIP uses the same technology in which you are familiar and transforms it into a comprehensive communication system that allows users to send and receive calls over the internet.

What does this mean? Your company can save costs on phone services, because VoIP uses what you already own—the internet.

VoIP eliminates costly service calls, aging hardware and maintenance, expensive long-distance calls, and the costs associated with productivity loss. Users can send and receive calls on the road, and transfer calls without interruptions.

Office communications are more flexible

Companies do not have to transition all at once to benefit from VoIP. It can be a process that eases businesses into the system without causing downtime or service interruptions.

VoIP is constantly evolving to improve the user experience and efficiency. Because it is over the Internet and monitored by a sophisticated team, business owners can rest assured, knowing the system is always up-to-date and relevant.

VoIP takes the office call out of the office, which permits businesses to reach more consumers and clients.

Calls can be answered remotely; when a user makes a call from a device, the company’s number still shows; users get virtual phone numbers; users can get emails, faxes, and other correspondence on their devices; a video conference can be achieved on a laptop with a secure connection; and call forwarding enables callers to reach whomever they seek, whether or not he/she is in the office.

The system is secure

Security is a company’s number-one concern. Well it should be. Businesses have to struggle with increasing profits while maintaining costly IT expenses for the good of the company.

However, expensive IT costs are a myth in today’s market. While one of the biggest concerns about VoIP is the transmission of calls and data through the internet, the system is one of the most secure. Hiring a team of experts provides businesses with comprehensive security risks assessments, tools for success, 24/7 access to support, constant monitoring, and software updates.

The business world transforms on a daily basis, and the rapid evolution is simply too complex for business owners to tackle every day on their own. A team of VoIP experts at Troinet provides the tools and resources for maximum production, efficiency, and profits.

At Troinet, we strive to offer you VoIP phone systems that support you on the path to success. We are based in New York (Staten Island), and we consult, design, and implement VoIP services in the area.

VOIP Whitepaper: Improve Your Productivity

We Offer VOIP Services in Staten Island, New York Areas, and New Jersey.

Download our whitepaper to see how Troinet’s VOIP solution can help your business become more strategically productive. 

VOIP Services Whitepaper

How to Drive Revenue with VOIP

We help businesses in New York and New Jersey improve operations and communications with VOIP Phones. Download this Whitepaper to learn more. 

FEATURES OF OUR KEYWORD SERVICE

Outsourced IT Consulting New York New Jersey

Consultation

We provide complimentary consultation so you can right start. We don’t just sell you with products or solutions. We adopt the best IT practice which is to get a profound understanding first of your business. We observe your workflow and culture and recommend the best IT solutions to maximize your income.

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Efficient Ticket System

We use a professional ticketing system to give you speed, accuracy, accessibility, and ease. Here you can see your previous tickets or history, and experience prioritization. 

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Onsite

We have a team of experts and engineers that can give services physically in your premises or office when you need it.

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Fit for Small Business

We know by heart the IT needs of small businesses. We provide IT support that are specially-crafted and packaged for your budget and needs.

Outsourced IT Support and Services Tech Staten Island IT Maintenance New York New Jersey

Preventive Maintenance

Instead of waiting to solve your IT problems, we come and prevent them from taking place through IT Maintenance service – a proactive approach for your operations.

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Remote

We provide remote IT services so we can connect and fix your computer or network from a remote location. This can result into a faster and more cost-efficient result.

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Contract Troinet Today

Fill out the form below to communicate with a VoIP Expert to see how VoIP can help your business.