Managed Service Provider in NY & NJ

About Us

We help businesses assess, plan, implement, and maintain technology solutions. Our solutions include outsourced IT, network and servers, security, and managed IT services. 

Managed Services

  • Managed Network Architecture
  • Managed Cyber Security
  • Managed Communication
  • Managed Wireless & Mobile Computing Devices
  • Managed Print Services
  • Managed IT Support
  • Managed Storage & Servers
  • Managed Phone and VOIP
  • Managed Software Solutions
  • Managed Remote Access / Virtualization
  • Managed Back-up, Disaster Recovery & Business Continuity
  • Managed Technologies

Technologies

Apple, HP, Citrix, AWS, Sophos, Meraki, Datto, Cisco, VMware, Microsoft, Microsoft Teams, MS Office 365, MS Exchange, MCSE, Linux, SaaS, DaaS

HQ

New York

1412 Richmond Road, Staten Island, NY 10304

New Jersey

3600 Route 66 Shore Crossings, Neptune, NJ 07753

Managed IT Services in New York & New Jersey

Our goal at Troinet is to be the most trusted MSP of our clients so they can enjoy stable systems, lower maintenance costs, more uptime, more time for core business, and less worry.

Benefits of Troinet's Managed IT Service

Eliminate Downtime for Your Business – When your technology isn’t working, you can’t do your job. If you can’t do your job, you’re losing money. We offer 24/7 network monitoring and take steps to prevent downtime so you won’t lose time looking for someone to fix it after it breaks.

Prevent Problems from Happening – We create, deploy, and sustain IT systems, preventing problems from happening in the first place. As an MSP, we provide monitoring, management, and detection. We notify you about a failing component in your IT operations, such as a server, a hard-drive, or a cable line. We replace it before it goes down, which can affect your operations, income, and reputation.

Increased Productivity​ – As an MSP, we increase your business productivity by providing reliable network solutions, efficient technology, and uncomplicated IT support honed by decades of IT experience. By hiring us, you entrust your tech to the experts, and you can focus on your core business functions, save time and energy.

24/7 Proactive IT Support

Our goal is to make a difference for your business with our 24/7 customer service. Our team of engineers, professionals, and helpdesk staff have extensive experiences and are ready to support you. This means your problems can be solved immediately. Your customers can’t afford the next day or next week. Offer better solutions than your competition. Get a free IT assessment.

Don't Lose Business

When your IT is down such as your internet, devices, or printers, that means certain operations are also down. That means losing customers or trust, which ultimately translates to losing money. Many of our clients, such as in healthcare, are offering services in the middle of the night, and having a 24/7 IT support simply makes the difference. Get a complimentary consultation.

Satisfy Your Customers

If you are able to connect or help your customers immediately, rather than “tomorrow or next week,” it sends a clear message that you are you proactively committed for them. You gain positive perception and more likely to gain more referrals.

Stay up-to-date with security

Security breaches will cost you huge fines and brand reputation that are substantial enough for lasting and permanent damages. IT elements such as networks, servers, and devices are the most prone to cyber security attacks. Investing in a dedicated team of IT to update, scan, and maintain their security is cannot be underemphasized. Get a free security assessment.

Get a Quote Today

Please complete the form below and we will get back to you shortly. You may also give us a call at 718-761-2780 or book a complimentary consultation.

What IT Service Would You Like to be Managed?

Troinet's Refer-and-Win Program

Refer a company that needs our tech services and win an Amazon gift card! Learn more.

Our Technology Partners

Does your business use the tools above? Our team of experts can provide you with support, maintenance, and advice. Request free consultation.

IT Services

Our Better Approach to Managed IT

An MSP or Managed Service Provider is a firm that provides outsourced IT or solution with a proactive approach. 

 

Our proactive MSP is proactive and consists of a system of persons, policies, and technologies that prevents IT problems instead of reacting to them.

 

In contrast, IT troubleshooting is a reactive model where the IT consultant charges by the hour when a problem erupts. When you have a problem, you call them, and they’ll fix it. 

 

As an MSP, our proactive approach creates systems that control situations from happening, including troubleshooting issues when they occur. 

 

Our NJ headquarters is in 3600 Route 66 Shore Crossings, Neptune, NJ 07753, and we certainly can provide IT service at a faster turn-around time in a short notice.

More Benefits of MSPs

MSP’s can save you from headaches and reduce your expenses in managing an internal department, to name a few.

With an MSP, you can focus on your business while we take care of your IT problems. Instead of spending energy, tools, training, and workforce for your computers, software, or infrastructure, you entrust your tech with our professional team.

Having an MSP is like having a dedicated IT department that monitors your IT operations and prevents problems before you occur. With an MSP, you get a team of experts at a fraction of a cost because you pay at a fixed price/ monthly fee that covers your needs.

Getting an MSP helps you eliminate downtime, prevent problems, and avoid service disruptions, among many.

Avoid Service Disruptions

As a proactive MSP, we prevent your service disruptions by monitoring and supporting tech performance. As a result, you give better customer experience and experience greater confidence about your business.

Prevent Losing Money

Save money from overspending on technology solutions. Avoid making the wrong purchase decisions by tapping on the years of our experience and expertise. Better operations lead to better customer experience which leads to repeat sales and referrals.

Safeguard Your Business

MSP helps you safeguard your top business resource – your precious data. By implementing robust cyber security, strategic data backup and disaster recovery practices, you ensure business continuity.

Who Benefits from MSP?

Any organization, entity, or industry that depends on IT for operations, communications, and security can benefit from MSP. 

Outsource your IT system to Troinet. Take advantage of our years of expertise. We have more than 15 years of experience serving the IT needs of New Jersey businesses in different industries such as healthcareeducationlegal, finance/insurance, and insurance.

What Do we Provide as an MSP?

Here are our MSP services at Troinet:

  • Manage IT systems for manufacturing, services, and other business
  • VoIP/ phone systems: Design, implement, support
  • Monitor/manage hardware for the network: modems, open mesh, Cisco switch/routers
  • Manage patch panels, internet, ethernet, network hardware
  • Industry printers & scanners
  • Software such as Microsoft Office Suite/Office 365
  • Windows or Mac OS, Windows Servers, Android
  • Back-up systems, disaster/data-recovery tools
  • IT Devices: Update software, ensure security, keep well-maintained
  • Other technology needs

Flat Rate IT: What Sets Our MSP Services Apart

By paying one fixed monthly fee for agreed-upon services, you can accurately forecast IT expense. As an MSP, we usually adapt a fixed monthly fee or a “retainer’s fee” arrangement.

Most IT companies benefit when their clients have problems because they charge by the hour to fix them. With a flat rate model, it now benefits us to keep our clients up and running or to fix problems immediately to keep our costs of delivering the service low. 

Instead of benefiting from your business’ pain, we now share in your success. Let us show you how our managed services offering can save your organization money and eliminate downtime request a free consultation.

Working with our company gives you access to a full team of IT professionals at flat rate and that means extreme cost savings for your business. One monthly fee covers all of your technology needs so you can budget for it, have a system in place to prevent problems before they occur that will ruin your operations, decrease your income, or affect your customer experience. 

With a flat rate, you can call anytime when problems arise and have someone regularly checks your system. You won’t have to be surprised by ballooning charges, but keep your expenses predictable instead.

Our Service Areas

New Jersey

We provide Managed Service Provider services in the following NJ locations.

  • Bridgewater
  • Clifton
  • East Brunswick
  • Edison
  • Hoboken
  • Jersey City
  • Montclair
  • Morristown
  • Newark
  • Parsippany
  • Piscataway
  • Somerset
  • Wayne


Not in the list? Feel free to contact us if you’d like to inquire about a certain location. We welcome around 25 miles from our NJ and NY headquarters.

New York

We provide Managed Service Provider services in the following NY locations and nearby cities.

  • Staten Island 
  • Brooklyn, NY
  • Astoria, Queens
  • Bronx, NY
  • New York City
I was lucky enough to work with Wayne on several projects involving the local Chamber of Commerce, where I was a Director. He is straightforward, honest and accurate in his assessments and recommendations. His expertise, not only in technical areas, but also in marketing and sales makes him a valuable asset to any organization.

Managed IT Services Whitepaper

Managed IT Services in Staten Island New York and New Jersey

Improve Business Workflow and Drive Results with Managed IT Services

Download our whitepaper to see how Troinet’s Managed IT Services can enhance workflow
processes and have a substantial impact on your
company’s success.

Get a Managed Services Quotation/Consultation

It’s crucial to find the right MSP in New Jersey. The best MSP must have the experience, proximity, skillset, tools, and good track record of past client relationships so you can have more confidence.

At Troinet, we help you work smarter, save more and go further with competent MSP capabilities. 

Year after year, our clients tell us that they trust Troinet to manage their technology because our employees aren’t just IT experts, but also well rounded professionals who understand the complexities of running a business and how technology fits into accomplishing goals and objectives.

As an extension of your company, our seasoned staff will partner with your internal team to tailor IT services specifically to your unique needs, leading to improved business performance and a tangible return on investment.

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