Backup and Disaster Recovery Services

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About Us

Our mission is to to be a top provider of backup and disaster recovery services in New York and New Jersey. We have been providing disaster recovery services for businesses for more than 15 years.

Our Disaster Recovery Services

Network Disaster Recovery
Back-up Solutions
Disaster Recovery Planning
Business Disaster Recovery
IT Disaster Recovery Solutions
Business Continuity Planning
Business Continuity Solutions
Disaster Response Consulting

HQ

New York

1412 Richmond Road, Staten Island, NY 10304

New Jersey

3600 Route 66 Shore Crossings, Neptune, NJ 07753

Disaster Recovery & Back-up Services for Small and Medium-Sized Businesses

Despite your best efforts, your business is vulnerable to a disaster. At any moment, a natural event can strike or human activity can target your business.

What happens when you experience a sudden and unpredictable loss? Think for a moment about the next action you would take. If you are scrambling for ideas, you need to reevaluate your disaster recovery plan. Only businesses that plan to survive relatively unscathed and continue with business as usual.

Benefits of Troinet's Data Backup Services

Focus on your core business – entrust your IT services in whole or in part to the hands of professionals. Don’t spread yourself too thinly and compromise the quality of your business. Outsource those complex IT today and regain your focus on your expertise.

Save money – reduce costs that usually go to capital expenses, training, and maintenance.

Save time – precious time is spent in planning, purchasing, and maintaining IT elements such as routers, devices, servers, software, and cabling. Free up your resources and devote them to building your product and service instead.

Strong Scalability Opportunities – starting a business may demand scaling up in due time, or an existing business may need to scale down. Worry no more on your IT if we can scale up or scale down for you in no time.

Mitigate the risks of obsolete technologies and mindset– Outsourcing IT allows you to access the experts’ knowledge on the latest security updates and technologies. You also save precious time and money because the decisions they make around technology are informed by the wealth of their previous experience and other clients.

24/7 Proactive IT Support

Our goal is to make a difference for your business with our 24/7 customer service. Our team of engineers, professionals, and helpdesk staff have extensive experiences and are ready to support you. This means your problems can be solved immediately. Your customers can’t afford the next day or next week. Offer better solutions than your competition. Get a free IT assessment.

Don't Lose Business

When your IT is down such as your internet, devices, or printers, that means certain operations are also down. That means losing customers or trust, which ultimately translates to losing money. Many of our clients, such as in healthcare, are offering services in the middle of the night, and having a 24/7 IT support simply makes the difference. Get a complimentary consultation.

Satisfy Your Customers

If you are able to connect or help your customers immediately, rather than “tomorrow or next week,” it sends a clear message that you are you proactively committed for them. You gain positive perception and more likely to gain more referrals.

Stay up-to-date with security

Security breaches will cost you huge fines and brand reputation that are substantial enough for lasting and permanent damages. IT elements such as networks, servers, and devices are the most prone to cyber security attacks. Investing in a dedicated team of IT to update, scan, and maintain their security is cannot be underemphasized. Get a free security assessment.

Get a Quote Today

Please complete the form below and we will get back to you shortly. You may also give us a call at 718-761-2780 or book a complimentary consultation.

What IT Service do you need?

Troinet's Refer-and-Win Program

Refer a company that needs our tech services and win an Amazon gift card! Learn more.

Our Technology Partners

VMware Partner in New York and New JErsey

cisco partner Partner in New York and New JErsey

Microsoft Teams Partner Partner in New York and New JErsey

Office 365 Partner in New York and New JErsey

Linux Partner in New York and New JErsey

MS Exchange Partner in New York and New JErsey

MS Partner Partner in New York and New JErsey

Meraki Partner in New York and New JErsey

Datto Partner in New York and New JErsey

Sophos Partner in New York and New JErsey

Does your business use the tools above? Our team of experts can provide you with support, maintenance, and advice. Request free consultation.

IT Services

Troinet Testimonials

 5/5

Professionalism, Quality, Responsiveness, Value. I have dealt with Troinet for over 10 years . They can solve any problem presented to them and are always available upon call. I could not give a higher recommendation than an educator’s form of rating. Troinet receives an A+

Responsiveness. The team has been quite helpful during the COVID-19 Lockdown. They have allowed the process of working from home seamless.

Professionalism, Quality, Responsiveness, Value

Troinet provides superior technical support. From the simplest to the most complex problems – each is handled with patience, resolved effectively, and in a timely manner. I can envision nothing but success for our business because we are partners with Troinet.

What is a Disaster Recovery Plan?

A DR is a company’s established plan for IT recovery after a business experiences a sudden loss; it is a part of the company’s effective continuity plan. A disaster plan is documented and shared with the necessary employees within an organization so the plan can be executed successfully to prevent downtime and data loss. A sudden loss may be a natural disaster, power loss, man-made disaster, human error or malicious activity, pandemic, loss of a critical employee, and theft.

What Should a DR Include?

When you are drafting your Disaster Recovery Plan, consider the following factors to help you resume business. Don’t leave any tech black spots in your plan.

Data
Connectivity back to the server
Software
Company’s hardware
IT room

Don’t wait to test the plan when a loss occurs; perform regular tests to ensure your plan is designed as it should be and will provide a successful and seamless recovery when it is needed.

How Does a DR Keep Me in Business?

If your company has carefully created a plan and successfully executed it, the business will resume as it did before disaster struck. Every moment your business is not in business is money lost, and worst of all—confidence lost.

No one wants to have the conversation with their clients, vendors, employees, and business partners about not being able to work because there was no plan. You carry business insurance, and a DR plan is a type of IT insurance in a world that is dominated by technology and in-demand service. You can’t afford not to be prepared.

A Disaster Recovery Plan eliminates the dreaded and costly ‘unavailable’ title that your company will bear after a disaster. Instead of turning away business, you can provide all of your business partners and consumers with the confidence that you have the ability to take care of their needs, despite the location, as you promised when you went into business together or asked them for their business.
Your monetary loss will be reduced greatly. Recovery can cost a lot of money if you have to replace software and company data. If you are hit by a disaster, your expenses will be drastically lower than those of a company that is not prepared.
A plan creates more awareness within the company. As the plan is being drafted, managerial members of the team will gain better insight into the process and the daily activities that are critical to the operation. They will also be in a better position to identify potential threats and areas of vulnerability.
Your customers and business contacts will feel more secure doing business with you when they see you have taken the steps to address any and all concerns that affect them if disaster strikes. The plan is more than IT recovery; it shows commitment, quality of work, and attention to detail.
Productivity is not lost. When your employees cannot work, your business cannot thrive. Every minute down is productivity and profit lost. Your business activity can resume remotely if necessary.
Your company’s reputation depends on its ability to protect itself. Consumers and partners will associate your brand and your business with reliability and preparedness.

To gain all of these benefits and more, contact Troinet today!

Business Continuity Checklist

As COVID-19 wreaks havoc and brings uncertainty, it’s a good time to review your plan for disaster recovery. Here’s a list that can help you reduce risks and ensure business continuity beyond disastrous times. If you need help or assessment for your disaster recovery plans, please don’t hesitate to contact us.

Important! This checklist should only be used as a starting point for your Disaster Recovery Plan. This is in no way complete: we highly recommend you engage with a professional IT firm to map out a complete Disaster Recovery Plan for your business

Risk Assessment

Define all critical functions systems, software and data in your organization.
Prioritize the above items in order of importance to your business (mission critical to minor) based on which ones, if destroyed, would have the greatest negative impact on your business
Create a document that outlines your current IT infrastructure network documentation) so another IT person or company could take over easily if your current IT person wasn't available, or could assist in the recovery of your IT infrastructure in the event of a disaster.
Determine the RTO (recovery time objective), RPO (recovery point objective) and MTO (maximum tolerable outage) for every critical function and system in your business.
Identify all threats that could potentially disrupt or destroy the above mentioned data, systems, functions, etc. and the likelihood of those threats

Mitigation and Planning Strategies

Create an IT Assets Inventory list and identity all the functions, data, hardware and systems in your business
Identify all potential disasters and threats to these systems and functions
For each mission critical system or function, brainstorm ways to minimize, avoid or limit the damage done
For the most likely disasters threats disaster recovery plan specific to what damage could be done (tornado flattens your office, city evacuation, virus attack etc.), and identify who will be responsible for executing the plan (your disaster recovery team)
Identify recovery plan and timeline for each function and prioritize these functions by the order in which they need to be recovered if multiple mission critical functions were affected
Create a backup strategy for your data and systems
Create a testing and validation strategy, and schedule tests for your backups
Define your communication plan in the event of a disaster employees, clients, vendors and the media
Create a “break the glass” document that contains instructions on what to do if key executive dies, is disabled, or is otherwise unavailable long period of time
Review your current insurance policy to make sure you have sufficient coverage to replace the assets in your organization
Define a media communication strategy (how you will communicate with the press disaster happens)
Summarize this into a disaster recovery plan and brief the disaster recovery team on the plan
Schedule a periodic meeting to review and update the plan with your disaster recovery team