IT Support and Services You can Outsource to Troinet
Your network is a critical component of your business. A glitch to your data or an issue with connectivity can affect your customer experience, revenue, and even your reputation. Ensure uptime, consider upgrades, or find solutions with our network support and monitoring.
Deliver new features
Our cloud-based server management and monitoring technology allow us to adapt your hardware configurations and deliver new features without ever having to touch your actual servers.
Minimize expenses and change-management
Server outsourcing is an expandable solution that saves you equipment CapEx cost, simplified procurement, and implementation, minimized disruption to your existing operational procedures, and real-time hardware and software performance monitoring to cater to your business growth.
Network Monitoring & Management
Proactively protect your network from cyber attacks, and proactively rescue your business if problems occur.
Troinet provides a complete Network Monitoring & Management solution that provides real-time cloud-based visibility for your entire network – from switches, routers, servers to VoIP phones and printers. With ongoing innovations, you can take advantage of the latest developments in network automation, cloud computing, and big data.
Network Technicians at your service
The goal of a network technician is to design, install, operate, and maintain an organization’s local area network (LAN). We provide you with technicians that fill a vital role in safeguarding the integrity of your company’s network and data. They work to ensure complete and prompt repair of any adverse deficiencies by identifying problems related to network hardware, scripts, user account details, and configuration settings. We ensure technicians have exceptional communication skills and an understanding of computer networks, to be able to make informed decisions about the right course of action.
Network support features
- 24/7 Uptime Monitoring
- Disk Monitoring
- Memory Monitoring
- CPU Temperature Monitoring
- Webroot Antivirus Protection
- Software Updates
- Disk Health Monitoring
- Network Health Monitoring
We support Cisco routers, firewalls, VOIP phones, Meraki; Virtual Machines; Microsoft .NET framework support
Network Troubleshooting and Repair
Network repair is a type of emergency maintenance that can help make your network function better, prevent irreparable damage, increase customer satisfaction, and stay competitive in the marketplace.
Our teams of licensed and highly-trained technicians are on call 24 hours a day, 365 days a year to fix your network issues. Count on us for expert support around the clock.
VOIP Phone Support
Give your clients the confidence that they can always rely on speedy, accurate, and personal phone support to help you with your order or accessory needs. If you want to set up a phone support mechanism, we’re here for you. We can provide expert staff who can help your clients with any questions or issues that may arise related to your offerings.
- Eliminates tedious requirements-gathering
- Answer customers questions quickly
- Make effective use of your time
Make your business run smoothly by outsourcing your IT help desk support. Provide services such as troubleshooting or technical support to end-users who need assistance.
- Help Desk Call
- Office 365 Issues
- Printing Issues
- Antivirus Issues
- Slow Computer Problems
- PC Tune-Ups
- Blue Screens
- Any PC problem you can think of. We’ll fix it.
We do on-site and remote desktop support for small businesses with a fast response time and affordable rates. We do one-on-one, expert-level, and personalized Windows desktop support, network setup, wired and wireless networking installation, and more with our award-winning technicians who enjoy helping businesses work more efficiently with IT.
Microsoft Support: Experts you can trust. Expert tech advice with consistent reliability, security, and performance you need to ensure optimum productivity.
Healthcare IT Support
You can outsource the IT needs of your healthcare services to us that are aimed to enhance operations, communications, security, and compliance.